These Terms & Conditions (“Terms”) govern your use of the Veteran Asset Alliance website and any coaching or educational services we offer (together, the “Services”). By using this website or requesting a conversation, you agree to these Terms. If you do not agree, please do not use the Services.
We will update this page as our programs, fees, and operating details are finalized. The “Last updated” date at the top is the current version.
1. Who we are
Veteran Asset Alliance is a private coaching and education practice. We help veterans understand the VA disability claims process, organize records, and prepare to tell their own story.
Veteran Asset Alliance is not a law firm. We are not a veterans service organization. We are not accredited by the U.S. Department of Veterans Affairs to represent claimants. We are not affiliated with, endorsed by, or part of VA or any other government agency.
2. Nature of the Services
The Services are limited to coaching and education. That means:
- We do not prepare, present, or prosecute claims before VA or any other agency.
- We do not act as your representative, attorney, claims agent, or advocate in any proceeding.
- We do not file forms on your behalf or communicate with VA as if we were you.
- You remain solely responsible for your claim, your filings, and any deadlines.
Nothing on this website, in an email, or in a coaching session is legal advice, medical advice, or a promise about a rating, effective date, or other outcome.
3. No professional relationship by default
Visiting the site or sending an inquiry does not create a coaching engagement, a client relationship, or any duty on our part beyond treating your message as described in our Privacy Policy. A paid or ongoing coaching relationship begins only if we both agree in a separate written engagement (email is enough) that describes the scope and any fees.
4. Eligibility
The Services are intended for adults in the United States. You are responsible for providing accurate information in any inquiry. You may inquire on behalf of a veteran only with that veteran’s knowledge and permission.
5. Fees and payment
Introductory conversations may be offered at no charge. Any fees for coaching packages, sessions, or materials will be disclosed before you are asked to pay. Unless a separate agreement says otherwise, fees are for coaching and education only and are not contingent on a VA decision, a rating increase, or any other result.
Refunds, if any, will follow the written terms of the specific program you join. We may update those program terms as offerings change.
6. Your responsibilities
You agree that you will:
- Provide information that is, to your knowledge, truthful and complete.
- Not ask us to invent, exaggerate, or omit facts in any statement or record.
- Keep copies of your own records. We are not your records custodian.
- Meet your own VA deadlines. Coaching does not pause or extend them.
7. Website content
Articles, FAQs, and other materials on this site are general information. They are not tailored to your situation and may become outdated as VA rules and forms change. You should confirm current requirements on VA.gov or with an accredited source of your choosing.
8. Acceptable use
You may not use the site or Services to:
- Harass, impersonate, or mislead us or others.
- Attempt to break, scrape, or overload the website.
- Submit content that is unlawful, or that you do not have the right to share.
We may refuse or end a conversation, inquiry, or engagement if we believe these Terms are being violated, or if the request is outside the scope of coaching and education.
9. Intellectual property
The Veteran Asset Alliance name, mark, site design, and original written materials are owned by us or our licensors. You may not copy them for commercial use without written permission. You keep ownership of the personal records and statements you create. We do not claim your story.
10. Third-party sites
Links to VA.gov or other sites are provided for convenience. We do not control those sites and are not responsible for their content, privacy practices, or availability.
11. Disclaimers
THE SERVICES AND THIS WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR VA DECISION, RATING, PAYMENT, OR TIMELINE.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VETERAN ASSET ALLIANCE AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST BENEFITS, LOST COMPENSATION, OR LOST OPPORTUNITY, ARISING OUT OF THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM, OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT PAID US.
Some states do not allow certain limitations. If those laws apply to you, some of the above may not apply, and you may have additional rights.
13. Indemnity
You agree to indemnify and hold harmless Veteran Asset Alliance from claims arising out of your misuse of the Services, your filings with VA or others, or your violation of these Terms, except to the extent a claim is caused by our willful misconduct.
14. Privacy
Our collection and use of personal information is described in the Privacy Policy.
15. Changes
We may revise these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website after a change means you accept the revised Terms. For a paid engagement, material changes will not apply retroactively unless you agree.
16. Governing law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, except where federal law applies. You and we agree to the exclusive jurisdiction of the state and federal courts located in Colorado, unless applicable law requires otherwise.
17. Contact
Questions about these Terms: use the inquiry form on this website.